IHS-JVN Support Portal User Guide

IHS-JVN Support Portal User Guide

We have launched our new IHS-JVN Support Portal!

This portal is designed to provide enhanced support and a streamlined experience for all your inquiries and requests. Here’s what you can expect:

HIPAA Compliant: You can feel safe entering Patient Health Information (PHI) directly into your support ticket.
24/7 Access: Access the portal anytime, anywhere, for all your support needs.
User-Friendly Interface: Enjoy a seamless and intuitive experience as you submit tickets, track their progress, and engage with our support team.
Faster Response Times: Benefit from quicker resolutions thanks to improved ticket management and prioritization features.

To get started, visit the IHS-JVN Support Portal (https://ihsjvn.estenda.com/) and follow the instructions in the attached PDF. If you need assistance, please don’t hesitate to call us at (484) 362-1230, option 4, or email us at JVNSupport@estenda.com.

We are excited for you to explore the new portal and look forward to enhancing your experience with the IHS-JVN Support Team!